Delete your account and data

In the app

1. Open Профиль (Profile).
2. Tap Условия и данные (Terms and data).
3. On the «Данные» (Data) tab, tap Удалить аккаунт и всё, что с ним (Delete the account and everything with it) and confirm.

Your account, progress, words and streak are deleted from the server and from this phone. This cannot be undone.

If you learn without an account, everything is stored only on your phone. There, the same button is called «Удалить данные с устройства» (Delete data from the device).

By email

If you do not have the app at hand, write to info@molva.md from the address your account uses and ask us to delete it. We will reply and delete the account within 30 days.

What is deleted

• the account: email address, name, sign-in;
• progress: words, lessons, mistakes, streak, settings;
• friends: the links are removed and your friends no longer see you;
• your requests for new words and your reports of mistakes in the content;
• usage events of this account and this device.

What remains

If Molva Plus was ever turned on for you, the log keeps a line saying what was turned on and when, without your email address, name or notes: it is no longer linked to you.

Retention is the same as in the privacy policy: for as long as the account exists, plus 30 days after deletion.